Keeping facilities operational during the construction process. We face and meet every challenge with a “can do” attitude.
Our abilities shine most in the face of difficult projects because that’s where we show our “can do” attitude.
We have worked on multiple 24-hour facilities, keeping them operational.
Clearly communicating and conducting well organized steps means we commit to NO UNEXPECTED DOWNTIME for a client.
Keeping every jobsite clean so that operations can continue undisrupted, whether it’s an operational hospital, research lab, food processing facility, data center, or classroom.
Uncompromising in safety, with a safety record in the top 1% of the nation. We keep our jobsites and our clients’ facilities safe.
Creative solutions for difficult issues
Giving the optimum solution without compromising the final product despite issues that come up during projects.
Dealing with existing or unforeseen conditions and determining the best solution for our clients.
We have NEVER been in litigation or arbitration. We always find an ethical way to solve situations out of court.
Guide our Clients from “Concept to Completion”
From start to finish, we partner with our clients to help guide them through the construction process and can also perform the construction management.
Offering the best value for their investment. Meeting the client’s goals with the best pre-construction database and experience in the industry.
Successfully completing every project with a systematic series of operations known as our “Core Processes”, keeping each step of the process ordered.
Getting clients all operational materials – the “Closeout Documents” – 30 days before occupancy is our CLOSEOUT EXCELLENCE.
We GUARANTEE our schedule with a 10% rebate of our fee if we ever miss a completion date.
World Class at Building Relationships
We believe that TRUST, OPEN COMMUNICATION, AND HONESTY are critical foundations for a successful project. Because of this philosophy and the value we place on relationships, more than 70 percent of our current contracts are with repeat customers.
In our 2022 Client Net Promotor Score survey, our clients were asked how strongly they would recommend us. Their responses gave us a score of 89- A WORLD CLASS SCORE. For reference, the average score in the construction industry is 52. (Source)
Live the Graham Mentality
Completing every project from a client’s point of view to build and maintain our most important assets: our long-term relationships.
All decisions are made with the Graham Mentality, made in the best interest of our clients.
Having NO SURPRISES and an open and honest line of communication with our clients. Difficult decisions become easy when we ask ourselves, “What’s in the best interest of our clients?”